• Microsoft critical security updates need to be applied at least once a month.

• Firewall, virus and spyware protection needs regular review and management.

• Daily use of servers and workstations by office staff can create random network issues.

• Management of backup status, data selected and data testing is critical to data recovery.

• Proactive server and workstation standardization minimizes problems.

• Management of hard drive resources prevents storage issues & server crashes.

• Analysis of server event logs can identify issues before they create network problems.

• Regular optimization of server(s) and workstations to increase speed and efficiency.

• Proactive maintenance provides real peace of mind that someone is regularly caring for your network.

• Predictable monthly budget and support minimizes financial and technical surprises.

Silver Plan

$400.00 per month (Save $75! & 25% off Standard Rate)
For small businesses with 3 to 12 users/workstations and one server

5 HOURS PER MONTH MAINTAINANCE AND SERVICE FREE ($225 VALUE)

·         On-site or remote support of issues

·         Proactive maintenance services, including patches and updates; server, firewall and router maintenance; security updates; and usage reports. ($250 Value)

·         Annual disaster recovery planning and testing ($100 Value)

·         On-site Workstation/Desktop Support - $35.00 per hour

·         On-site Networking Support - $45 per hour

·         Emergency Response (working hours)* - $105.00 per hour

·         Emergency Response (evenings and weekends) - $125 per hour

·         Emergency Response (late night and early morning)* - $200.00 per hour

·         On-site Computer Training/Coaching - $65.00 per hour

·         FREE Telephone Support is available.

Gold Plan

$ 800.00 per month (Save $150 & 30% OFF Standard Rate)
For small and medium size businesses with 10 to 20 users/workstations and 2 servers

10 HOURS PER MONTH MAINTANANCE AND SERVICE FREE ($450 VALUE)

·         Silver Plan Benefits

·         Semi-annual technology alignment strategy and budgeting  ($150 Value)

·         Alert-based monitoring and response of router, firewall and server issues

·         On-site Workstation/Desktop Support - $30.00 per hour (standard rate is $45.00 per hour)

·         On-site Networking Support - $40 per hour (standard rate is $45.00 per hour)

·         Emergency Response (working hours)* - $95.00 per hour

·         Emergency Response (evenings and weekends) - $105.00 per hour

·         Emergency Response (late night and early morning)* - $175.00 per hour

·         On-site Computer Training/Coaching - $45.00 per hour

·         FREE Telephone Support is available

Platinum Plan

$1,200.00 per month (Save $175 % 40% off Standard Rate)
For medium size businesses with 15 to 50 users/workstations and multiple servers

15 HOURS PER MONTH MAINTANANCE AND SERVICE FREE ($675 VALUE)

·         Gold Plan Benefits

·         Annual inventory and audit of operating system and software licenses

·         On-site Workstation/Desktop Support - $25.00 per hour (standard rate is $45.00 per hour)

·         On-site Networking Support - $35 per hour (standard rate is $45.00 per hour)

·         Emergency Response (working hours)* - $85.00 per hour

·         Emergency Response (evenings and weekends) - $95.00 per hour

·         Emergency Response (late night and early morning)* - $125.00 per hour

·         On-site Computer Training/Coaching - $35.00 per hour

^·          FREE Telephone Support is available

One Time Pre-payments

·         $1,200.00 Retainer - Silver (3 Months NO payments)

·         $2,400.00 Retainer - Gold  (3 Months NO payments)

·         $3,600.00 Retainer - Platinum (3 Months NO payments)